Care & Maintenance

Apparel

To ensure that your embroidered garment lasts, please consider the following for maintenance and care:

Handwashing
Use cold water and mild detergent. Hang to dry.

Machine Washing

  1. Invert the garment inside out to protect the embroidery
  2. Wash cold and with mild detergent
  3. Drying options
    a) Air dry
    b) Tumble dry on the lowest heat setting and
         i. Remove when damp and allow to air dry or
        ii. Machine dry completely

Minimizing contact with heat will prevent shrinkage of your garment.

Do not iron the embroidered images directly.

Plushies

To minimize damage to your plush, it is recommended by our manufacturer that your plush should only be treated with surface washing. We recommend using a bit of detergent with lukewarm water and a soft-bristled brush. Gently work at the stain and work up in intensity at your discretion.

Machine washing and/or drying is done at your own risk, and we are not liable for any damages that may incur during that process. Although we have tested it with our plushies personally, results may vary. Should your plush be damaged during a machine washing and/or drying, replacement units will not be issued.