Returns, Exchanges & Cancelations

We accept returns or exchanges for only product(s) damaged in transit.

To be eligible for a return, you must email us within 3 days of receiving the damaged item. Upon receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price. To complete your return, we require a receipt or proof of purchase.

To start a return, you can contact us at sleepymipi@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at sleepymipi@gmail.com.

Damages and Issues 
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds 
We will notify you once we’ve received and inspected your return, and if it was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Cancelations
Please contact us immediately if you would like to cancel your order. An email including your name and order number will be required to complete your cancelation request. We try to fulfill our orders as soon as possible, so if we've already shipped or began working on your order, a cancelation will not be possible.

Custom Orders
All sales are final for custom orders.
We will no longer be accepting returns or exchanges for custom orders. For our apparel, please ensure that your sizing is correct by referring to the provided size chart. If you have any questions, please feel free to email us!